90-Day Warranty
Applies to items badged "Working & Warranted"
Items marked Working & Warranted will be tested and confirmed functional, repaired as needed, at the time of sale. If the item does not function within 90 days of receipt, contact us and we will evaluate the issue. Depending on the situation, we may be able to resolve it or arrange a return for a refund.
What is not covered
- Damage from improper installation, handling, or operation
- Items modified, repaired, or altered after delivery
- Items with a broken or removed security seal are not eligible for return
For more details, please review our Terms & Conditions.
30-Day Return
Applies to items badged "30 Day Return"
These items are sold based on physical condition. If the item does not function within 30 days of receipt, you may return it for a refund. In some cases an item may have been powered on or briefly tested, as described in the listing.
What is not covered
- Items ordered by mistake or no longer needed
- Damage from improper installation, handling, or operation
- Items modified, repaired, or altered after delivery
- Items with a broken or removed security seal are not eligible for return
For more details, please review our Terms & Conditions.
As-Is / No Return
Applies to items badged "As-is No Return"
These items are sold strictly as-is with no return option. We encourage you to review the listing carefully and reach out with any questions before buying.
For more details, please review our Terms & Conditions.
How to Start a Return or Warranty Claim
- 1.Email us at sales@capovani.com with the subject line: Order Issue – Order #[your order number]
- 2.Include your order number and a brief description of the issue
- 3.We'll respond with next steps, typically within 1 to 2 business days